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Customer Service

Frequently Asked Questions

You can find out answers to FAQ by clicking the questions below:


How would I check the status of my order that I placed with your website?


How do I track the delivery of my package?


What if the carrier says the package was delivered, but I did not receive it?


What should I do if I have received incorrect or damaged items?


Do you offer international shipping?


Do I have to pay Sales Tax?


How do you determine the Shipping & Handling charge?


What are the forms of payment you accept?


Who is Taiga Marketing, Inc.?

Returns & Refunds

  • Return Policy
  • Return Procedure

Shipping & Delivery

  • Shipping Time and Methods
  • Shipping Costs
  • Shipping Restrictions
  • Problems With Your Shipment

My Order

  • Check Your Order Status
  • Cancel or Modify Your Order
  • Track Your Order

Privacy Policy

  • Personal Information
  • Cookies and Browsers
  • Online Account Registration
  • Data Retention
  • Security

Conditions of Use

  • Copyright
  • Trademarks
  • Use of the Site
  • Errors & Inaccuracies
  • Disclaimer of Liability

Contact Us

  • By Email
  • By Phone
  • By Mail

About Us

  • About Our Products